Introduction

 

COT Group Ltd (“COTGroup,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy and personal data. This Privacy Policy outlines how we handle your information when you visit our website or engage with our services. By using our website, you consent to the practices described here.

1. Who We Are
COT Group Ltd is a UK-based provider of SEO, digital, and media services designed to enhance online visibility and customer engagement.

2. Information We Collect
We may collect different types of information, including:

  • Contact Information: Details you provide when filling out forms, such as your name, email address, and phone number.
  • Site Interaction Data: Information on how you interact with our site, including pages visited, time spent on each page, and clicks.
  • Technical Information: Your IP address, browser type, and device information, gathered to improve our website functionality.

3. How We Use Your Data
The information we collect may be used for the following purposes:

  • Service Delivery: To respond to inquiries, process orders, or provide requested services.
  • Improving Our Offerings: To enhance our services based on customer needs and behavior on our site.
  • Communication: To keep you informed about updates, services, and relevant industry news (with your consent).
  • Website Optimization: To understand user behavior through analytics, allowing us to enhance the user experience.

4. Cookies and Site Tracking
Our website uses cookies to enhance your experience. Cookies are small data files stored on your browser that help personalize your interactions on our site.

  • Analytics: We use tools like Google Analytics to analyze how visitors use our website, helping us improve functionality. Data from these tools is collected in an anonymous format and is used solely for statistical purposes.
  • Managing Cookies: You may adjust your browser settings to refuse cookies or to alert you when a cookie is in use. Note that refusing cookies may affect the site’s performance and certain features may not function as intended.

5. Data Sharing and Disclosure
We value your privacy and will not sell or lease your information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: With trusted partners who assist us in operating our website or conducting our business, provided they agree to keep your data secure and confidential.
  • Legal Requirements: When necessary to comply with legal obligations or in response to lawful requests by public authorities.

6. Data Security
COTGroup takes the security of your data seriously. We use commercially reasonable methods and technologies to protect the personal information you provide to us. However, please note that no electronic storage method is completely secure, and we cannot guarantee absolute data security.

7. Your Rights
Under applicable data protection laws, you have rights regarding your personal information:

  • Access: You may request details of the information we hold about you.
  • Correction: You have the right to correct any inaccuracies in your personal data.
  • Erasure: You may request deletion of your data, subject to legal or contractual obligations.
  • Withdrawal of Consent: If you have consented to data processing, you may withdraw your consent at any time.

To exercise these rights, contact us at chat@cotgroup.co.uk.

8. Third-Party Links
Our website may link to external sites that are not controlled by COTGroup. We are not responsible for the content or privacy practices of these sites. We recommend reviewing the privacy policies of each third-party site you visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page occasionally to stay informed. Continued use of our website after any changes indicates acceptance of the updated policy.

10. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at:

COT Group Ltd
Email: chat@cotgroup.co.uk
Phone: +44 755 307 8296

Effective Date: 09 November 2024